Our rates are based on a three-day rental period, one day to pick up, one day to use, and one day to return. Longer use periods can be arranged for additional charges.
We encourage you to reserve your equipment as far in advance as possible. We ask for a 50% deposit to hold your equipment for you, and the remaining balance to be paid a minimum of 72 hours prior to your scheduled event, or delivery time.
On orders less than $1,000, we ask for a minimum of one-week notice in order to receive a full deposit refund. On orders over $1,000 we ask for a minimum of two-week notice for a full deposit refund. You are expected to pay for items that you reserved but did not cancel.
User Protection Plan (UPP)
This optional insurance damage waiver is to protect you from being charged for damage to equipment while in your possession. It is optional, but must be waived upon opening your agreement. UPP does not cover abuse or neglect to equipment, i.e. wooden chairs left in the rain, linens sealed in plastic bags.
Delivery & Pick Up
Our fleet of trucks is available to deliver to your door. We will stack the equipment at parking level and expect to pick up equipment stacked in the same spot. If you need equipment carried to a different level, this must be arranged in advance of the delivery. If you desire complete event set-up, we are happy to do so at an additional charge. Rates for delivery and set up are quoted with your reservation, and vary by location and circumstance. Please inquire if you have special needs.
Your 50% deposit holds your equipment for you, and the balance must be paid a minimum of 72 hours prior to your scheduled event, or scheduled delivery time. We accept Visa, MasterCard, Discover, American Express, Checks and Cash.